Our Policies

Shipping

Processing: Orders are processed within 24–48 hours.
Delivery: Cairo & Giza 1–3 days, other cities 2–5 days.

Exchange

Available within 14 days if the item is in its original condition.
Shipping fees apply unless the issue is from our side or a manufacturing defect.

Returns

Available within 14 days in original condition.
Shipping fees are deducted from the refund (except in case of defects).

Payment

Cash on delivery available.
Online payment available depending on the methods on the website.

Privacy

Your data is strictly confidential and used only for processing your order.